Customer Care Service & Support

Our Customer Care Team provides you Service & Support on the software or services for the Managed File Transfer and Data Integration solutions you have purchased. Our experts are at your service for advice or assistance for basic configuration, installation, connection, start-up or reinstallation. With the possibility of remote access to your local machine, our team of experts is ready to work with you to identify the cause of incidents and resolve them as quickly as possible. And this is only one of our solutions to support you to optimize your efficiency and reliability.

If you wish to fully outsource your software installation and configuration or need on-the-job training, we will be happy to assist you to find the most effective solution for your business processes and workflows.

Standard support availability: Office hours: 09:00 to 17:30 (CET time zone), Monday through Friday, excluding national holidays.

Do you wish extended support? Learn more about our Platinum support and contact us at salesecs@ecsinternational.eu or +31 229 574331

For all your technical questions we are available at: techsupport@ecsinternational.eu or +31 229 574331

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