When it comes to data integration, e-commerce and B2B SaaS (Software as a Service) providers have many similarities. The main difference with other companies is, that data integration is (part of) their core business. It is often difficult to differentiate based on the products they sell or services they deliver. They do business with a large number of digitally connected suppliers, clients and other trading partners such as for example logistics providers.
In order to remain competitive, they need to be able to onboard new clients and suppliers as fast and easy as possible. They operate in a highly competitive environment where speed equals money: adding new partners faster means a shorter time to earnings.
When connected, they rely heavily on the amount, speed and relevance of information they can receive or share.
Data integration challenges
Typically, e-commerce and SaaS business face a number of common challenges:
– How do we make ‘doing business with us’ as easy as possible?
– How can we add connections with new trading partners fast and easy?
– How do we secure our data, as well as the data of our partners and clients?
– How do we get all that data from and to the right internal and external systems?
– How do we ensure the high availability this mission critical solution requires?
Protocol and systems jungle
B2B connections guarantee complexity. E-commerce and SaaS business need to be able to connect with a wide variety of on-premise and cloud based ERP and WMS systems. They have to support many different protocols and data formats such as EDI, XML, flat file etc. At the same time, they have to be able to comply with many international data exchange and data integration standards.
E-commerce and SaaS data integration solutions
At ECS international we have helped many E-Commerce and SaaS business streamline their data integration and information exchange infrastructure. Our advice: adopt a single platform that answers all your integration needs, instead of relying on a complex maze of multi-vendor or homegrown solutions.
The platform of choice has to be secure and manageable communications, since connections via e-mail and FTP simply don’t comply anymore with laws and other regulations regarding the exchange of mission critical data.
Furthermore the solution has to be open in many ways. It has to be cloud enabled in order to integrate with public and private cloud environments. It must support the most important business applications including Salesforce, NetSuite, SAP, Magento, Amazon and Azure as well as Big Data, Hadoop en Hortonworks.
ECS International can help you plan and deploy such a solution – either on premise, in the cloud or hybrid cloud/on prem. The solution is fully scalable to support both organically growing as well as peak workload. And best of all: the solution is easy to use through a friendly user interface. Do you want to learn more about our e-commerce and SaaS data integration solutions? Please call us to discuss your needs and requirements.